9am - 8pm Mon - Fri, 9am - 12 Noon Sat (collection only of pre ordered medications)
Ordering of Outpatient medications
Medication orders can be placed by phone the Pharmacy on (02) 9845 2711 and leaving a message on the Medication Ordering Service 24 hours a day by following the prompts.
Alternatively you may place an order for your child's medication by email:
Orders will only be processed Monday to Friday between 9am and 4pm.
All medication orders will need to be placed 3 business days before required.
If your medication is manufactured by us (usually a liquid) it may not be ready until after 5pm on the day of collection if the required 3 business days' notice is not given.
Please call the Pharmacy if you have any concerns about ordering your child's medication Monday to Friday between 9am - 5pm.
The Children's Hospital at Westmead Pharmacy Department
In the operation of the Hospital, the Pharmacy department is responsible for:
- provision of a service so that medicines and information are available for all patients at all times
- Provision of an Intravenous Drug Admixture Service so that most doses of parenteral drugs given by infusion to in-patients are prepared safely to minimise chance of contamination and protect operators.
- provision of safe, efficient and economical drug distribution and utilisation
- Provision of a Drug Information Service for clinicians
- Providing pharmacy support for medication used in clinical research
- provision of inservice and other educational programs consistent with the needs of pharmacy staff and the community serviced by the Hospital
- developing and maintaining standards in the delivery of Pharmacy services
- reviewing systems, methods and techniques employed and when applicable and appropriate implementing change so that the best possible service is available to patients
- conducting the professional activities of the Department in accordance with the Code of Ethics of the Society of Hospital Pharmacists of Australia (SHPA)
- ensuring conduct of the department and the dispensing of drugs is in accordance with Circular 2007_077 Policy on the Handling of Medication in NSW Public Hospitals, Poisons and Therapeutic Goods Regulation 2002, the Pharmacy Act 1974, The Drugs, Poisons and Therapeutic Goods Regulation 2002, Controlled Substances Act 1994 and other regulations as administered by the Pharmacy Board of NSW and the NSW Department of Healthproviding education and practical training for undergraduate and postgraduate pharmacy students and for students seeking work experience.
Preparation of special mixtures, creams and other products so that they are more readily acceptable to children than the usual commercially available adult dose forms. All preparations are compounded according to principles of Good Manufacturing Practice.
This individualised service can be is extremely time-consuming. It is preferable that at least 3 business days notice be given to accommodate the scheduling and high workload associated with providing the product at the time required for all our patients. A message may be left on the department's answering machine at any time (02 9845 2711), giving name, address, prescription requirements and a return contact number.
A Drug Information Service is provided for hospital personnel during pharmacy opening hours. We also provide general information for carers within the Hospital. Members of the public may be referred to other services to provide more specific information dealing with their query.
Patients, both private and public, leaving hospital after an admission will be provided with a small supply of dispensed medication as prescribed by their medical officer and dispensed from the hospital pharmacy. This supply is intended to last until a regular source can be obtained for medication which is to continue.
The Hospital dispensary can provide one month's supply on each occasion for medications prescribed. Prescriptions are written from a CHW outpatient clinic for a public patient with 1 month's supply and 2 repeats (3 months in total, per NSW Health Policy Directive PD2009 (5 Jan 2009). Prescriptions for private patients are to be dispensed in community pharmacies unless the required medication is a hospital-only product.Prescriptions with repeats will be held on file in the pharmacy until repeats are exhausted. Patients from country areas only may have up to 3 months supply (stock allowing) and their repeat prescriptions couriered to them via TNT if not attending the hospital. Other requirements such as authorities for special drugs (antibiotic approvals, SAS, S100 or Drug Committee approval) must be completed and current before outpatient medication can be supplied. Concession card status will also need to be verified on each occasion.
General patients: $28.90 per month supply
Health Care & Concession Card holders: $5.90 per month supply
Safety Net Entitlement Card holders: No Charge
TNT Delivery: $15 per delivery to country patients outside the Sydney basin.
Medication charges are determined by the Department of Health and reviewed annually.
See also: Poisons Information Centre
- Peter Barclay (Pharmacy Director)
- Demiana Yaacoub(Acting Deputy Director)
Related Services and Clinics
Last updated: Wednesday, 13 February 2013