Interpreters

The Hospital uses two interpreting services - one for interpreting in-person, the other for interpreting via telephone.

Health Care Interpreter Service (HCIS)

The Health Care Interpreter Service is the specialist health interpreter service, a unit of Western Sydney Area Health Service. It provides face-to-face interpreting for the Hospital. It also trains Hospital staff to work with interpreters and remains the first point of contact for staff enquiries about interpreting.

For a HCIS interpreter, telephone 9840 3456. The service is available 24 hours a day, 7 days a week.

Translating and Interpreting Service (TIS)

The Translating and Interpreting Service is a national service, a unit of the Commonwealth Department of Immigration. The Hospital does not use TIS for on-site interpreting.

For a TIS interpreter, telephone 131 450. The service is available 24 hours a day, 7 days a week.