13 11 26

First Aid

If it is an emergency, call 000 for an ambulance. Ring the Poisons Information Centre (13 11 26) for information on first aid. Poisoning advice is available on 13 11 26 anywhere in Australia 24 hours a day, 7 days a week.

If you, or someone in your care, may have been poisoned, do not wait for symptoms to occur. Call for advice or go to your nearest hospital Emergency Department. The following advice depends on the form of poisoning:

If the poison is SWALLOWED

• Give the person who has swallowed the poison a sip of water.
• If safe to do so, take the poison container to the telephone. Alternatively, if the poison container is contaminated, note down the product name and any ingredients listed.
• Call the Poisons Information Centre on 13 11 26.
• Do NOT try to make them vomit. Do NOT use Ipecac Syrup.

If the poison is INHALED

• Immediately get the person to fresh air, without placing yourself at risk.
• Avoid breathing fumes.
• If it is safe to do so, open doors and windows wide.
• If the victim isn't breathing, start "mouth-to-mouth" resuscitation and call an ambulance on 000.
• If safe to do so, take the poison container to the telephone. Alternatively, if the poison container is contaminated, note down the product name and any ingredients listed.
• Call the Poisons Information Centre on 13 11 26.

If the poison enters the EYE

• Flood the eye with cold water from a running tap or a cup/jug.
• Continue to flush for 15 minutes, holding the eyelids open.
• If safe to do so, take the poison container to the telephone. Alternatively, if the poison container is contaminated, note down the product name and any ingredients listed.
• Call the Poisons Information Centre on 13 11 26.

If the poison contacts the SKIN

• Remove contaminated clothing, taking care to avoid contact with the poison.
• Flood skin with running cold water.
• Wash gently with soap and water and rinse well.
• If safe to do so, take the poison container to the telephone. Alternatively, if the poison container is contaminated, note down the product name and any ingredients listed.
• Call the Poisons Information Centre on 13 11 26.